Please read these Terms carefully before using WYLE. By creating an account or using the platform, you agree to be bound by these Terms. If you do not agree, do not use WYLE.

1Parties and Agreement

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and WYLE Technologies FZ LLC, a free zone entity licensed under the Ras Al Khaimah Economic Zone (RAKEZ), UAE ("WYLE", "we", "us", or "our"). WYLE Technologies FZ LLC is a wholly owned subsidiary of WYLE Global Corporation Incorporated, incorporated under RAK International Corporate Centre (RAK ICC), UAE.

These Terms govern your access to and use of the WYLE platform, the Buddy AI agent, and all related applications, features, and services (collectively, the "Service") accessible via wyle.ai and our mobile and desktop applications.

These Terms are governed by and construed in accordance with the laws of the UAE, including applicable RAK ICC and RAKEZ free zone regulations.

2Eligibility

• You must be at least 18 years of age to use WYLE.
• You must have the legal capacity to enter into a binding contract under UAE law.
• If you are accessing WYLE on behalf of a company or organisation, you warrant that you have authority to bind that entity to these Terms.
• WYLE is currently available to users in the UAE. Access from other jurisdictions is at the user's own risk and subject to local law compliance.

3Account Registration

• You must create an account to use WYLE, using your Google, Apple, or Microsoft identity. WYLE never stores your password.
• You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
• You agree to provide accurate, current, and complete information during registration and to update it as necessary.
• You must notify WYLE immediately at support@wyle.ai if you suspect unauthorised access to your account.
• You are responsible for safeguarding your 12-word BIP39 recovery phrase. WYLE cannot recover your data if this phrase is lost.

4Trial Access

• WYLE offers a trial period (duration communicated at sign-up) providing full, ungated access to all WYLE features.
• No credit card is required to start the trial.
• During the trial, you have access to the complete feature set including Buddy Chat, Morning and Evening Briefs, Obligation Intelligence, vendor coordination, and all AI automation features.
• At the end of the trial period, the Service will become read-only. Your data is preserved. Buddy will cease active monitoring and execution until a valid subscription is activated.
• If no subscription is activated within 7 days of trial expiry, your encrypted data will be deleted from our servers. After 30 days, deletion is permanent and irrecoverable.
• Re-activation after trial expiry is immediate upon payment. All Buddy memory, obligations, and settings are fully restored if within the grace window.

5Subscription and Payment

• Subscription pricing and terms are communicated during onboarding and available from the WYLE team. Contact info@wyle.ai for details.
• Subscriptions are billed monthly on a recurring basis from the date of first payment.
• Payments are processed by our authorised payment processor. WYLE does not store payment card details.
• All fees are inclusive of applicable UAE VAT where required by law.
• Your subscription will automatically renew each month unless cancelled before the renewal date.
• You may cancel your subscription at any time through your account settings or by contacting support@wyle.ai. Cancellation takes effect at the end of the current billing period.
• WYLE reserves the right to suspend or terminate your subscription for non-payment after reasonable notice.

6The Buddy AI Agent: Scope and Limitations

7Service Availability

8User Obligations

By using WYLE, you agree to:

• Use the Service only for lawful purposes and in compliance with all applicable UAE laws and regulations.
• Not use WYLE to engage in illegal activity, harassment, fraud, or any activity that violates the rights of others.
• Not attempt to reverse-engineer, decompile, disassemble, or otherwise tamper with the WYLE application, AI models, or infrastructure.
• Not use WYLE to process personal data of third parties without their knowledge and consent.
• Not share your account credentials with third parties.
• Not attempt to circumvent, disable, or interfere with WYLE's security features.
• Comply with all third-party platform terms of service when Buddy interacts with those platforms on your behalf.

9Intellectual Property

• WYLE and its licensors own all intellectual property rights in the Service, including the WYLE brand, Buddy AI agent, product design, software, content, and documentation.
• You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal or internal business purposes during an active subscription.
• You retain ownership of all data, content, and documents you upload to WYLE. You grant WYLE a limited licence to process your data solely for the purpose of providing the Service to you.
• Nothing in these Terms transfers any intellectual property rights to you except as expressly stated.

10Limitation of Liability

WYLE is not liable for:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of data, profits, revenue, or business opportunities.
• Any harm arising from your reliance on Buddy's outputs as professional advice.
• Any failure or delay caused by third-party platforms, infrastructure outages, or force majeure events.
• Any consequences of losing your 12-word recovery phrase and the resulting inability to recover your encrypted data.
• Any unauthorised access to your account resulting from your failure to maintain account security.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable UAE law.

11Indemnification

You agree to indemnify, defend, and hold harmless WYLE, its holding company WYLE Global Corporation Incorporated (RAK ICC), its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your breach of these Terms.
• Your violation of any applicable UAE law or regulation.
• Your use of the Service in a manner that harms a third party.
• Any data you submit that infringes the rights of a third party.
• Your violation of the Acceptable Use Policy in Section 8.1.

12Suspension and Termination

• WYLE may suspend or terminate your access to the Service immediately and without notice if you breach these Terms, engage in fraudulent activity, or if required by applicable law.
• WYLE may also suspend the Service for scheduled maintenance, emergency technical issues, or regulatory compliance requirements.
• Upon termination, your right to use the Service ceases immediately. WYLE will retain your encrypted data for 30 days to allow for recovery, after which it will be permanently deleted.
• You may terminate your account at any time by contacting support@wyle.ai or through Settings > Account > Delete Account. Termination does not entitle you to a refund of any unused subscription period except as required by UAE law.
• Where WYLE terminates your account without cause (other than for breach), WYLE will provide a pro-rata refund of any prepaid subscription fees for the unused period.

13Modifications to the Service and Terms

• WYLE reserves the right to modify, add, or remove features from the Service at any time. Where changes materially reduce functionality, we will provide at least 14 days notice.
• We may update these Terms from time to time. Material changes will be communicated via email or in-app notification with at least 14 days notice. Continued use of the Service after the effective date of revised Terms constitutes acceptance.
• A version history of these Terms is maintained and available on request at legal@wyle.ai.

14Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates. For disputes involving WYLE's RAKEZ entity:

• The parties shall first attempt to resolve any dispute through good-faith negotiation within 30 days of written notice of the dispute.
• If negotiation fails, the parties may seek mediation through a mutually agreed mediator before proceeding to litigation.
• If mediation is unsuccessful or not agreed within 15 days of the negotiation period expiring, disputes shall be referred to the courts of Ras Al Khaimah, UAE, which shall have exclusive jurisdiction, subject to applicable free zone regulations.
• Nothing prevents either party from seeking urgent injunctive or interim relief in any court of competent jurisdiction to prevent irreparable harm.
• Any legal proceedings brought against WYLE must be initiated within two (2) years of the date you first became aware of the claim or the right to bring the claim.

15Miscellaneous

16Global Expansion

WYLE is currently available to users in the UAE. Before launching in any new jurisdiction, WYLE will review and comply with local consumer protection, data privacy, and SaaS subscription laws, update these Terms, and notify users with at least 30 days notice.

• EU and UK: GDPR and UK GDPR.
• United States (California): CCPA and CPRA.
• Singapore: PDPA.
• India: DPDPA 2023.
• Other markets: applicable local law will be identified and complied with before WYLE accepts users from any new jurisdiction.

17Contact

• Legal enquiries: legal@wyle.ai
• General support: support@wyle.ai
• Registered operational entity: WYLE Technologies FZ LLC, Ras Al Khaimah Economic Zone (RAKEZ), Ras Al Khaimah, UAE
• Holding entity: WYLE Global Corporation Incorporated, RAK International Corporate Centre (RAK ICC), UAE